Errors - BNA SMALL


Deposit Error



If during banknote deposit, the acceptor detects a jam or an error in the banknote transport, the session will be interrupted and the error message will appear. a "Deposit Error" message appears on the screen.







Following a deposit error, a the receipt showing the correctly deposited banknotes has been printed as well as the notice of the interruption of the deposit due to an error.

Once you've printed your receipt, open the acceptor slots and remove any remaining banknotes inside.



 " Button Reinitialize "

On the BNA SMALL safe's home screen,
a Reset button may appear: tapping this button will   make the safe attempt to resolve any errors on its own to be operational again.

BEFORE TOUCHING THIS BUTTON
Follow the prompts that appear on the screen:

You may see prompts above the Reset button to follow before tapping it.

Remove the banknotes from where indicated
and then press the Reset button.

Note: If after tapping it, the button reappears
and the errors persist, contact support.